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Privacy Policy for TOPPER EDU

At TOPPEREDU, accessible from www.topperedu.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TOPPEREDU and how we use it.

This privacy policy describes the usage of information provided or collected by TOPPER EDU which operates Websites & other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the "Services"). We follow this privacy policy in accordance with applicable law. In some cases, we may provide additional data privacy notices specific to certain services or regions. Those terms are to be read in combination with this policy.


 


 

This Privacy Policy should be read in conjunction and together with the Terms of Use applicable to the TOPPER EDU Service that you are using.

What does this privacy policy cover?

The objective of the privacy policy is to inform you regarding the processing of your personal information which is collected during your visit to our website. This policy applies to current and former visitors of the website/application, users who register on TOPPER EDU in connection with use of our services, or whose information TOPPER EDU otherwise receives in connection with its services.

 

I. Collection and Use of Personal Information


 

Personal information means any information relating to an identified or identifiable living person In particular using a common identifier such as a name, an contact number, email, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or any other piece of information as per applicable laws and regulations.


 

The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is:

A. Information you provide to us


 

Information Collected when you use our website
 

We may hold personal information about you including, but not limited to the following:

 

  • Name

  • E-mail id

  • Contact Number

  • Age

  • Gender

  • Location

  • IP Address


 

We may also collect payment related data for subscription services; however, we do not store any payment card data for the customers.


 


 

Information you provide to us voluntarily
We may collect additional information at other times, when you provide feedback(s), modify your content or email preferences, respond to surveys, or communicate with us by posting a comment on our website/application or asking us a question through or e-mail. This information may include personal information such as, but not limited to, your name, e-mail id, mobile number, comment, message etc.

B. Information Automatically Collected/Tracked while Navigation

Cookies
To improve the responsiveness of the "Services" for our users, we may use "cookies", (a small text file that may be used, for example, to collect your information about Website/Application activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user) or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification ("User ID") to understand the user's individual interests using the identified computer. Our advertisers may also assign their own cookies to your browser(s) (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via website(s), Application(s) or Services through your computer/laptop/notebook/ mobile/tablet/pad/handheld device or any other electronic device capable of connecting to internet.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Website/application and some sections/features of the site/application may not work.
For more details you can refer to our Cookie Policy


 

 

 

 

 

Log File Information
We automatically collect limited information about your computer's connection to the Internet, mobile number, including, but not limited to, your IP address, browser software ,operating system types; clickstream patterns; and dates and times that our site is accessed, whenever you visit(s) our website(s), application(s) or services.



C. Inferred Information through usage and log data

We may collect and track certain information about you based upon your behavior on the TOPPER EDU Services We use this information for conducting internal research on our users' demographics, devices, interests, and behavior to better understand, protect and serve our users.


 

We may also collect your Information to track user behavior and preferences for internal analytics and research. We may also use your information:

  • To evaluate your interest for various genres of content, services, offers;

  • To perform analytics and conduct customer research, to determine your interest, for identifying content that generate sales and to analyse traffic patterns.


 

If you choose to post messages on social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the TOPPER EDU , we may collect and store such information.


 

D. Information obtained from other Sources

We may receive information about you from other online sources. We may add it to our account information system and treat it in accordance with this policy. If you provide information to the platform provider or other partner to whom we provide services, your account information including, but not limited to, your name, email ID, may be passed on to us. We may obtain updated contact information(s) from third parties in order to correct our records and fulfil the Services or to communicate with you or share the information with any third party.


 

If you link, connect or login to your TOPPER EDU account with a third party service such as E.g. Google , they may send us information such as your registered e-mail id and public profile information from the service as stated above.


 

In case you choose to decline to submit personal information on the Application/Websites, we may not be able to provide certain services on the Application/Websites to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case, we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information.

 

II. Third party services


 

Third parties provide certain services available on TOPPER EDU. TOPPER EDU may provide information, including Personal Information that ‘TOPPER EDU collects on the Website/Application to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which TOPPER EDU maintains its Website/Application and mailing lists. TOPPER EDU will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on TOPPER EDU behalf.


 

TOPPER EDU does not intend to transfer Personal Information without your consent to third parties who are not bound to act on TOPPER EDU behalf unless such transfer is required for legal purposes or for providing relevant services. Similarly, it is against ‘Jagran Josh’s policy to sell Personal Information collected online without consent.


 


We present information to our advertisers to help them understand our audience and confirm the value of advertising on our website/application. It is usually in the form of aggregated statistics on traffic to various pages within our site/application. When you register with TOPPER EDU , we contact you from time to time about updating of your content to provide the users such features that we believe may benefit you.


 


 



III. Children


 

The site TOPPER EDU accessible by www.topperedu.com is a kid friendly educational website and does it does to have any usage restriction. All the content here are related to kids and students  for School and pre-school activities and studies.  

IV. Information Sharing


 

We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information in order to fulfil their jobs to provide, operate, develop, or improve our products or services.

TOPPER EDU does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We provide the information to trusted partners who work on behalf of or with TOPPER EDU under confidentiality agreements. These companies may use your personal information to help TOPPER EDU communicate with you about offers from TOPPER EDU and our marketing partners. However, these companies do not have any independent right to share this information.

  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ‘TOPPER EDU terms of use, or as otherwise required by law.

  • We transfer information about you if ‘TOPPER EDU is acquired by or merged with another company. In this event, ‘TOPPER EDU will notify you before information about you is transferred and becomes subject to a different privacy policy.

  • TOPPER EDU works with vendors, partners, advertisers, and other service providers in different industries and categories of business. For more information regarding providers of products or services, please refer the section Third party services of this policy.


 

V. Retention of personal information


 

Your personal information processed by TOPPER EDU are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal information are processed in line with legal, regulatory, contractual or statutory obligations as applicable.
At the expiry of such periods, your personal information will be deleted or archived to comply with legal/contractual retention obligations or in accordance with applicable statutory limitation periods.


 


 

Accessing and Rectifying your personal information

 

When you use the services on our Website, we make reasonable efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible. We ask individual users to identify themselves and the information requested to be accessed or corrected before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, requiring disproportionate technical effort, jeopardizing the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. You can make such requests by sending us an e-mail

B. Right to Rectification

You have the right for inaccurate or incomplete data we hold to be updated. You shall have the right to obtain from TOPPER EDU without undue delay the rectification of inaccurate personal information concerning you.

C. Data Portability

You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit to another controller, wherever feasible

D. Data Erasure

We retain your personal information as long as necessary for us to provide services to you or you ask us to not retain your data. If you no longer want us to use your information then you can request that we erase your personal information and close your TOPPER EDU Services account. Please note that if you request for the erasure of your personal information;


 

E. Withdrawing Consent and Restriction of Processing

For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information


 

F. Right to Object to the Processing

Except in very specific cases where provided by law, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.
Such right can be exercised at any time where your personal data is processed for direct marketing purposes.


 


 

G. Complaints

 

 

If you have any complaints regarding processing of your personal information you may contact our privacy officer at info.topperedu@gmail.com. You have the right to complaint about the data processing activities carried out by TOPPER EDU before the competent data protection authorities.
 


 

VI. Security and Compliance with Laws


 

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall on the cloud; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. If you know or have reason to believe that your TOPPER EDU Services account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.


 

VII. Changes in the Policy


 

TOPPER EDU reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.


 

VII. Contact Information


 

Support
If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please email us at “info.topperedu@gmail.com

 

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